The Village of Glencoe being a member of the GIS Consortium has a data sharing agreement in place with Cook County Illinois. This agreement allows the Village of Glencoe to receive County Parcel data which includes mapping, parcel information, PIN numbers, County assessor information, and many other very important land based information records.

The Village of Glencoe Public Safety Department records all response events related to Public Safety Dispatch within their Computer Aided Dispatch System. It is important to not only record all events that occur within the Village but to also review and analyze the data for optimum response time performance. One key and very important aspect of analyzing the data involves mapping the data. Mapping is can be used to help visualize and identify trends within the response records.

Public Safety plays a crucial role in the day to day activities of Village of Glencoe, IL. The Village of Glencoe Public Safety Department believes that their daily activities help support a safe and vibrant community. A crucial operational aspect of the Public Safety Department is conducted 24 hours, 7 days a week, all year long is Dispatch. The Dispatch Department and the highly trained officers are responsible for receiving and dispatching appropriate resources for all emergency and non emergency activities in the Village. The major focus of their operation is to respond to all calls placed to 911, dispatch resources, and relay information to officers in the field. Mapping is a major factor in this operation from locating the call in dispatch and to reporting location information to the officers in the field. Without highly accurate, detailed, and up to date mapping data would create a major challenge in the emergency response cycle.

Village employees continually review their current parking layouts within active business districts so they are confident that they are providing their residents with the best services possible. If the village does not provide ample parking within shopping sectors of town, it can easily fall victim to decreasing consumerism and complaints from business employees who need a long-term location to park while they are at work.

The Village of Glencoe, IL wanted to link their hydrant database to hydrant locations in their GIS to create a series of hydrant maps. The Geographic Information Systems (GIS) Department along with the Glencoe Department of Public Safety coordinated a project plan to synchronize highly critical hydrant operational data from a database to the hydrant features within the GIS. The Public Safety Department is using a ProHydrant Program to systematically test all hydrants throughout the village. It was determined the data collected in the field could be used more efficiently if it was transferred to the GIS. A primary goal was creating a product to facilitate analysis, mapping, and other functions.

The Village of Glencoe Public Works Department came to the GIS Department requesting an alternative method to viewing utility data in the field compared to the current method of viewing data in an atlas often called Field Note Map Books. Although this product has performed well over the years the village has had a continuing interest for implementing new methodology. After completing a needs assessment conducted by the GIS Department it was decided that the best approach was to move forward with an application called ArcReader. Moreover, ArcReader application was at no additional cost to the village and customized projects could easily be installed on Public Works Laptops with minimal effort from the GIS Department.

The Village of Glencoe, IL and the Geographic Information Systems (GIS) department have been continuously looking for new ways to incorporate GIS into projects that assist staff in their daily workflows and business processes. An opportunity occurred when the Public Works department called on the GIS department with a request to update and replace older Snow Sidewalk Removal Maps that are used by staff during snow removal operations. These maps were to supplement the existing programs in place which included a comprehensive Snow Removal Route database along with Salting Routes and associated Trucks.

Each year the Village of Glencoe, IL creates an official Street Guide of the village. This product is developed and consumed by both village staff and the general pubic. Each year the GIS Department and other village departments go through review and update cycle of this product. During the 2009 review and update cycle it was determined that the village would move this historically black and white product into a color format.

The Village of Glencoe, IL relies on accurate utility information in order to assist the community staff with their daily activities. For example, the Engineering Department utilizes storm sewer information to assess and resolve drainage issues as well as general pipe replacement. The Public Works Department needs accurate utility information to identify water main size, type and location to respond to water main breaks. This information has been stored in multiple locations including engineering plans, record drawings, as-built drawings, departmental files, and in the minds of seasoned staff members. The ultimate goal is to organize all this information in one centralized location that can be easily accessed by village staff for aiding in their daily workflows.